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How Do We Measure Quality?

Interface was founded on quality training. Over three decades our instructors have been some the biggest names in the industry. How do we continue to improve? We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our Live Classes, our RemoteLive™ virtual online platform, our Microsoft Live Training Subscription and our 24/7 Vault Class Recording Archive.

LIFETIME NPS SCORE
77.8%
36,083 Surveys    |    Updated: April 25, 2024

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What Our Students Have to Say

"Peter Avila was very patient, knowledgeable, and answered every question to the fullest. There were times when questions were asked that were beyond the scope of the course. Peter would briefly explain the answer and direct on where to go for more information. Personally, I felt that a bit too much time was given for labs, however I already had some brief experience with SQL coming into the class, so my opinion my be biased. I also thought that there may be some value in going over the labs as a group. However, the answers to the labs were provided, so it was very easy to understand the labs and check your work after without the instructor. Peter engaged the class well encouraging participation. Overall, I think that Peter Avila made this class worth it. Thanks very much for providing high quality training in such an organized, user-friendly format."
March 15, 2024 | DP-080T00 Student
"Tyler did a great job. He was very knowledgeable and able to answer people questions and go into more depth on items people were interested in beyond the minimum outlined by the course. He went above and beyond to provide extra information not covered in the course but needed to successfully create apps in the real world."
February 2, 2024 | PL-100T00 Student
"Mark is an excellent instructor! He kept me engaged, provided real world examples and scenarios and has a great approach to teaching."
January 26, 2024 | ITIL4 Student
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