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How Do We Measure Quality?

Interface was founded on quality training. Over three decades our instructors have been some the biggest names in the industry. How do we continue to improve? We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our Live Classes, our RemoteLive™ virtual online platform, our Microsoft Live Training Subscription and our 24/7 Vault Class Recording Archive.

LIFETIME NPS SCORE
77.8%
36,023 Surveys    |    Updated: April 20, 2024

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What Our Students Have to Say

"Mike Danseglio was both a compelling presenter and attentive to question. I have a tendency to be extremely curious about the subject we covered and Mike was very generous with his time to address the question I bought up. Overall I really enjoyed the class and I will send Mike an email in March about how much I got out of it, but I am feeling much more confident about my CISSP exam."
February 9, 2024 | CISSP Student
"Mark\'s use of extra slides where he diagrammed specific parts of the training was very helpful and useful in understanding the material and process flows. I felt very prepared to take the exam even after just the first day of instruction."
January 26, 2024 | ITIL4 Student
"Peter Avila was very patient, knowledgeable, and answered every question to the fullest. There were times when questions were asked that were beyond the scope of the course. Peter would briefly explain the answer and direct on where to go for more information. Personally, I felt that a bit too much time was given for labs, however I already had some brief experience with SQL coming into the class, so my opinion my be biased. I also thought that there may be some value in going over the labs as a group. However, the answers to the labs were provided, so it was very easy to understand the labs and check your work after without the instructor. Peter engaged the class well encouraging participation. Overall, I think that Peter Avila made this class worth it. Thanks very much for providing high quality training in such an organized, user-friendly format."
March 15, 2024 | DP-080T00 Student
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