CompTIA // A560

CompTIA A+ Essentials

Prepare for the CompTIA A+ Essentials exam.

Course Description

This is a five-day course that prepares A+ certification candidates for the CompTIA A+ Essentials (220-701) exam. Course includes hands-on exercises, a personal toolkit and instruction in the use of the tools of the trade. CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for technical understanding of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

Audience

This course is for individuals in the IT service support functions whose responsibilities include Help Desk operations, installation, preventative maintenance, networking, security and troubleshooting.

Prerequisites

No prior technical computer experience is necessary.

What You Will Learn

After completing this course, students will learn:
  • System components and installation procedures
  • Operating systems fundamentals
  • Managing, installing, and updating Windows operating systems
  • Basic network concepts including wired and wireless networking
  • Printers and peripheral components
  • Basic troubleshooting methodology and technique
  • Preventative maintenance
  • Security concepts
  • Professionalism and communication skills expected of an A+ certified technician.

Course Outline

1. Personal Computer and Notebook Hardware

  • Personal Computer Types
  • Motherboards and Processors
  • Memory and Storage Devices
  • Input and Peripheral Devices
  • Output, Video and Sound Devices

2. Operating systems

  • Window Operating System and Managing Windows
  • Windows Storage Management
  • Installing and Upgrading Windows
  • The Boot Process

3. Networking and Printing

  • Network Concepts
  • Local, Wireless and Remote Networks
  • Printers and Printer Support

4. Personal Computer Support and Troubleshooting

  • Troubleshooting methodologies
  • Basic Troubleshooting scenarios and solutions
  • Preventative Maintenance
  • Security
  • Professionalism and Communication Guidelines