CompTIA // A570

CompTIA A+ Practical Application

Prepare for A+ Practical Application exam with this hands-on CompTIA A+ course.

Course Description

This is a five-day course that prepares A+ certification candidates for the CompTIA A+ Practical Application (220-702) exam. This course is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems. The course includes hands on exposure and experience with a range of Windows Operating systems and systems tools.

Audience

This course is for individuals in the IT service support functions whose responsibilities include Help Desk operations, installation, preventative maintenance, networking, security and troubleshooting

Prerequisites

​No prior technical computer experience is necessary.

What You Will Learn

Students will be introduced to the support and maintenance skills needed to complete CompTIA A+ certification including support for Windows personal workstations, end-user and basic network support, and personal computer maintenance.

Course Outline

1. Supporting Microsoft Windows

  • Monitoring and Performance Tools
  • Disk and File Management Tools
    • GUI and System tools
    • Command Prompt Tools
  • Troubleshooting Windows
  • Viruses and Malware

2. Supporting Networks

  • Installing a Small Office Home Office Network
  • Implementing LANs and Client Configurations
  • Network Security and NTFS
  • Troubleshooting Networks
    • TCP/IP
    • Routers and Firewalls
    • Web browsers
    • Email Clients
    • Well known protocols

3. Supporting and Maintaining PC Hardware

  • Maintaining Personal Computers
  • Upgrading and Troubleshooting PCs
    • Hardware optimization
    • CMOS setup
    • Troubleshooting Motherboard Components
  • Upgrading and Troubleshooting Peripherals and Notebooks
  • Maintaining and Troubleshooting Printers