Cisco Training - HD TelePresence // S-CVOICE

CVOICE Implementing Cisco Unified Communications Voice over IP and QOS 8.0

5-day course that teaches learners about voice gateways and (QoS) mechanisms

Course Description

Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 is a 5-day course that teaches learners about voice gateways, characteristics of VoIP call legs, dial plans and their implementation, basic implementation of IP phones in Cisco Unified Communications Manager Express environment, and essential information about gatekeepers and Cisco Unified Border Element. The course provides the learners with voice-related quality of service (QoS) mechanisms that are required in Cisco Unified Communications networks.

Audience

This course is designed for network administrators, network engineers and system engineers. This course is also for candidates who are perusing CCNP Voice certification.

Prerequisites

Before taking this course, students should have working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing, ability to configure and operate Cisco IOS routers in an IP environment at the Cisco CCNA Routing and Switching level and basic knowledge of traditional voice, converged voice, and data networks at the Cisco CCNA Voice level

What You Will Learn

After completing this course, you will be able to:
  • Explain what a voice gateway is, how it works, and describe its usage, components, and features
  • Describe the characteristics and configuration elements of VoIP call legs
  • Describe how to implement IP phones using Cisco Unified Communications Manager Express
  • Describe the components of a dial plan, and explain how to implement a dial plan on a Cisco Unified voice gateway
  • Explain what gatekeepers and Cisco Unified Border Elements are, how they work, and what features they support
  • Describe why QoS is needed, what functions it performs, and how it can be implemented in a Cisco
  • Unified Communications network

Course Outline

Module 1: Introduction to Voice Gateway
Lesson 1: Understanding Cisco Unified Communications Networks and the Role of Gateways
            Cisco Unified Communications
            Cisco Unified Communications Gateways
            Gateways in Cisco Unified Communications Deployment Models
            Gateway Hardware Platforms
            Gateway Operational Modes
  
Lesson 2: Examining Gateway Call Routing and Call Legs
            Gateway Call-Routing Components
            End-to-End Call Routing
            Configuring POTS Dial Peers
            Dial Peer Matching
            Matching Inbound Dial Peers
            Matching Outbound Dial Peers
            Default Dial Peer
            Direct Inward Dialing
Lesson 3: Configuring Gateway Voice Ports
            Gateway Voice Ports
            Analog Voice Ports
            Configuring Analog Voice Ports
            Digital Voice Ports
            Understanding ISDN
            Configuring Digital Voice Ports
            Configuring ISDN
            Fine-Tuning Analog and Digital Voice Ports
            Echo Cancellation
            Verifying Analog and Digital Voice Ports
Lesson 4: Understanding DSP Functionality, Codecs, and Codec Complexity
            Voice Codecs
            Evaluating Quality of Codecs
            Evaluating Overhead
            Digital Signal Processors
            Codec Complexity
            Configuring DSPs
            Verifying DSPs
Module 2: VoIP Call Legs
Lesson 1: Examining VoIP Call Legs and VoIP Media Transmission
            VoIP Overview
            Converting Voice to VoIP
            VoIP Packetization
            VoIP Media Transmission
            Voice Activity Detection
Lesson 2: Explaining H.323 Signaling Protocol
            H.323 Architecture
            H.323 Call Flows
            Codecs in H.323
            Configuring H.323 Gateways
            Customizing H.323 Gateways
            Verifying H.323 Gateways
Lesson 3: Explaining SIP Signaling Protocol
            SIP Architecture
            SIP Call Flows
            SIP Addressing
            Codecs in SIP
            Configuring Basic SIP
            Configuring SIP ISDN Support
            Configuring SIP SRTP Support
            Customizing SIP Gateways
            Verifying SIP Gateways
Lesson 4: Explaining MGCP Signaling Protocol
            MGCP Architecture
            MGCP Call Flows
            MGCP Special Considerations
            Configuring MGCP Gateways
            Customizing MGCP Gateways
            Verifying MGCP Gateways
Lesson 5: Describing Requirements for VoIP Call Legs
            Audio Clarity
            QoS Requirements
            Transporting Modulated Data over IP Networks
            Understanding Fax and Modem Pass-Through, Relay, and Store and Forward
            Gateway Signaling Protocols, and Fax and Modem Pass-Through and Relay
            DTMF Support
Lesson 6: Configuring VoIP Call Legs
            Configuration Components of VoIP Dial Peer
            Configuring DTMF Relay
            Configuring Fax and Modem Support
            Configuring Codecs
            Limiting Concurrent Calls
Module 3: Cisco Unified Communications Manager Express Endpoints Implementation
Lesson 1: Introducing Cisco Unified Communications Manager Express
            Introducing Cisco Unified Communications Manager Express
            Cisco Unified Communications Manager Express Key Features and Benefits
            Cisco Unified Communications Manager Express Supported Platforms
            Cisco Unified Communications Manager Express Operation
Lesson 2: Examining Cisco Unified Communications Manager Express Endpoint Requirements
            Overview of Cisco Unified Communications Manager Express Endpoints
            Identifying Cisco Unified Communications Manager Express Endpoint Requirements
            Power over Ethernet
            VLAN Infrastructure
            IP Addressing and DHCP
            Network Time Protocol
            Endpoint Firmware and Configuration
            Setting Up Cisco Unified Communications Manager Express in SCCP Environment
            Setting Up Cisco Unified Communications Manager Express in a SIP Environment
Lesson 3: Configuring Cisco Unified Communications Manager Express Endpoints
            Directory Numbers and Phones in Cisco Unified Communications Manager Express
            Creating Directory Numbers for SCCP Phones
            Configuring SCCP Phone-Type Templates
            Creating SCCP Phones
            Creating Directory Numbers for SIP Phones
            Creating SIP Phones
            Configuring Cisco IP Communicator Support
            Managing Cisco Unified Communications Manager Express Endpoints
            Verifying Cisco Unified Communications Manager Express Endpoints
Module 4: Dial Plan Implementation
Lesson 1: Introducing Call Routing
            Introducing Numbering Plans
            Scalable Numbering Plans
            Overlapping Numbering Plans
            Private and Public Numbering Plan Integration
            Number Plan Implementation Overview
            Call Routing Overview
Lesson 2: Understanding Dial Plans
            Defining Dial Plans
            Endpoint Addressing
            Call Routing and Path Selection
            PSTN Dial Plan Requirements
            ISDN Dial Plan Requirements
            Digit Manipulation
            Calling Privileges
            Call Coverage
Lesson 3: Describing Digit Manipulation
            Digit Collection and Consumption
            Components of Digit Manipulation
            Digit Stripping
            Digit Forwarding
            Digit Prefixing
            Number Expansion
            Caller ID Digits Manipulation
            Digit Manipulation Using Voice Translation Rules and Profiles
            Digit Manipulation Using dialplan-pattern Command
            Verifying Digit Manipulation
Lesson 4: Configuring Path Selection
            Call Routing and Path Selection
            Dial-Peer Matching
            Path Selection Strategies
            Site-Code Dialing and Toll Bypass
            Configuring Site-Code Dialing and Toll Bypass
            Tail-End Hop-Off
            Configuring TEHO
Lesson 5: Configuring Calling Privileges
            Calling Privileges Characteristics
            Implementing Calling Privileges on Gateways
            Implementing Calling Privileges on SRST and Cisco Unified Communications Manager Express
            Configuring COR
            Verifying COR
Module 5: Gatekeeper and Cisco Unified Border Element Implementation
Lesson 1: Understanding Gatekeepers
            Gatekeeper Overview
            Gatekeeper Signaling
            Gatekeeper Call Routing
            Gatekeeper-Based Call Admission Control
            Configuring Gatekeeper
            Configuring Gatekeeper Zones
            Configuring Zone Prefixes
            Configuring Technology Prefixes
            Adapting H.323 Gateways to Gatekeepers
            Configuring Gatekeeper CAC
            Verifying Basic Gatekeeper Functionality
Lesson 2: Examining Cisco Unified Border Element
            Cisco Unified Border Element Overview
            Protocol Interworking on Cisco Unified Border Element
            Media Flows on Cisco Unified Border Element
            Configuring Media Flow and Transparent Codec
            RSVP-Based CAC on Cisco Unified Border Element
            Cisco Unified Border Element Call Flows
            Configuring H.323-to-H.323 Interworking
            Configuring H.323-to-SIP Interworking
            Verifying Cisco Unified Border Element
Module 6: Quality of Service
Lesson 1: Introducing QoS
            QoS Issues
            QoS and Voice Traffic
            QoS for Unified Communications Networks
            QoS Requirements
            Methods for Implementing QoS Policy
            QoS Models
Lesson 2: Understanding QoS Mechanisms and Models
            DiffServ Model
            DSCP Encoding
            DiffServ PHBs
            DiffServ Class Selector
            DiffServ QoS Mechanisms
            Cisco QoS Baseline Model
Lesson 3: Explaining Classification, Marking, and Link Efficiency Mechanisms
            Modular QoS CLI
            Configuring Classification
            Configuring Class-Based Marking
            Trust Boundaries
            Mapping CoS to Network Layer QoS
            Link Efficiency Mechanisms Overview
            Link Speeds and QoS Implications
            Serialization Issues
            Link Fragmentation and Interleaving
            Configuring MLP with Interleaving
            Configuring FRF.12 Frame Relay Fragmentation
            Class-Based RTP Header Compression
Lesson 4: Managing Congestion and Rate Limiting
            Congestion and Its Solutions
            Policing and Shaping
            Measuring Traffic Rates
            Class-Based Policing
            Configuring Class-Based Policing
            Class-Based Shaping
            Configuring Class-Based Shaping
            Low-Latency Queuing
            Configuring LLQ
            Calculating Bandwidth for LLQ
Lesson 5: Understanding Cisco AutoQoS
            Cisco AutoQoS VoIP
            Configuring Cisco AutoQoS VoIP
            Monitoring Cisco AutoQoS VoIP
            Automation with Cisco AutoQoS
            Cisco AutoQoS for the Enterprise
            Configuring Cisco AutoQoS for the Enterprise

            Monitoring Cisco AutoQoS for the Enterprise