Blogs: ITIL / COBIT
COBIT 5 Foundation Exam – Get ready for the latest release from ISACA
I recently finished my COBIT 5 Foundation certification exam (yes, I passed) and wanted to share with you my thoughts on it. But first, it makes sense to give you a little background on the latest COBIT release from ISACA. Background on COBIT. COBIT is internationally recognized as the “go to” solution for IT governance, … Continue reading COBIT 5 Foundation Exam – Get ready for the latest release from ISACA
Can you guess the most popular question I get in an ITIL class?
Can you guess the most popular question I get in an ITIL class? "What process should we start with?" – No. "How do I become an ITIL expert?" – No. "What is the best approach to implementing Change Management?" – No. "How do I get executive level support for our Service Management initiative?" – Yes! … Continue reading Can you guess the most popular question I get in an ITIL class?
ISACA’s Newest COBIT 5 Release – A Big Deal for a Good Reason
Why is COBIT 5 such a big deal? There has been a lot of talk about ISACA’s newest COBIT release, and for good reason. COBIT 5 is the latest edition of ISACA’s globally accepted framework that includes input from experts around the world. To date, it is the only business framework for the governance and management … Continue reading ISACA’s Newest COBIT 5 Release – A Big Deal for a Good Reason
Using the ITIL process for your next budget planning
Heads up – your 2013 budget is due soon. It will be here before you know it so assemble the team and start planning. If you’re on a calendar year financial cycle, it is likely you’re starting to hear rumblings about the upcoming budget planning cycle. Don’t fret, here are some hints to helping you … Continue reading Using the ITIL process for your next budget planning
Can you really use SharePoint to manage process? YES.
About three years ago I was in charge of all IT operations for a managed service provider and had just completed an assessment of our service management processes. In that assessment we discovered that several key Service Management processes had very low maturity and the tools being used were inadequate and not deployed correctly. One … Continue reading Can you really use SharePoint to manage process? YES.
Five good tips to running a Change Advisory Board (CAB)
Time and time again, I’m asked the question: “How do you manage a CAB effectively?” Having been a change manager for two companies as well as assisted several organizations optimize their process; I’ve painfully discovered some handy tricks and tips that might help. This is not an all-inclusive list, but a short snapshot of the … Continue reading Five good tips to running a Change Advisory Board (CAB)
ITIL, COBIT, PMBOK, BABOK & TOGAF – 5 tools to improve your IT department
Too many needs and too many tools to choose from. Here are the five I would use if I were your IT leader. Back in 1997, my first civilian job when I left the military was to manage a newly formed Project Management Office (PMO) for a mid-sized Research and Development firm. It seemed they … Continue reading ITIL, COBIT, PMBOK, BABOK & TOGAF – 5 tools to improve your IT department
Project Management (PMP) for Executives – Introduction
Introduction Project Management (PMP) for Executives is a 9 part video training series developed by Steve Fullmer, PMP, MBA, MCT/CTT+, CDP. Steven has a global reputation as a project manager, chief technology officer, and computer systems innovator. He has authored more than 100 articles and a dozen courses in the fields of project management, productivity, business … Continue reading Project Management (PMP) for Executives – Introduction
Project Management (PMP) Leadership Skills in the 21st Century … Do you Know Your History? – November 10, 2017
The PMI Leadership triangle touts our need to develop our knowledge and application of leadership. Do you understand the leadership models of the 20th century? The 21st Century? Understanding your predecessors can assist to set your future course. On the matter of history, Mark Twain’s quote “History doesn’t repeat itself, but it does rhyme” is … Continue reading Project Management (PMP) Leadership Skills in the 21st Century … Do you Know Your History? – November 10, 2017
Principles of Decision Tree Design and Analysis in Project Management (PMP)
In this Project Management Professional (PMP) training video, learn how about Decision Trees and how to solve them with Risk Analysis. Existentialism conveys themes like the importance of choice, contingencies, and extreme situations. How do you choose when the decision is hard? (If the decision is easy, you just choose.) When the decision is hard, we … Continue reading Principles of Decision Tree Design and Analysis in Project Management (PMP)
Understand the Mind to Become a Better Project Manager – February 18, 2015
Our minds all work alike, at least biologically. Yet we are a diverse species with different motivations, opinions, perspectives, and directions. Do you understand how and why the human mind works? What makes you a great project manager? In this recording of our PMP training webinar from February 18, 2015, Steve Fullmer covers some of … Continue reading Understand the Mind to Become a Better Project Manager – February 18, 2015
Windows 10 Security – What’s New and Improved? – December 3, 2015
In this recording of our Windows 10 webinar from December 3, 2015 training, security expert Mike Danseglio presents the enhanced security features of SmartScreen, Defender and BitLocker in Windows 10 and new features such as Biometric Identification, Microsoft Passport, Device Guard and more.
Windows 10 Managing, Deploying and Configuring – December 2, 2015
In this recorded Windows 10 training webinar from December 2, 2015, Windows Server instructor Rick Trader presents the deployment and management of Windows 10 Enterprise and the new Provisioning capability in Windows 10. Learn how to manage Windows 10 deployments using System Center Configuration Manager, Mobile Device Management and Intune. Also included in his presentation … Continue reading Windows 10 Managing, Deploying and Configuring – December 2, 2015
A Simple Introduction to Cisco CML2
Mark Jacob, Cisco Instructor, presents an introduction to Cisco Modeling Labs 2.0 or CML2.0, an upgrade to Cisco’s VIRL Personal Edition. Mark demonstrates Terminal Emulator access to console, as well as console access from within the CML2.0 product. Hello, I’m Mark Jacob, a Cisco Instructor and Network Instructor at Interface Technical Training. I’ve been using … Continue reading A Simple Introduction to Cisco CML2
Creating Dynamic DNS in Network Environments
This content is from our CompTIA Network + Video Certification Training Course. Start training today! In this video, CompTIA Network + instructor Rick Trader teaches how to create Dynamic DNS zones in Network Environments. Video Transcription: Now that we’ve installed DNS, we’ve created our DNS zones, the next step is now, how do we produce those … Continue reading Creating Dynamic DNS in Network Environments
Cable Testers and How to Use them in Network Environments
This content is from our CompTIA Network + Video Certification Training Course. Start training today! In this video, CompTIA Network + instructor Rick Trader demonstrates how to use cable testers in network environments. Let’s look at some tools that we can use to test our different cables in our environment. Cable Testers Properly Wired Connectivity … Continue reading Cable Testers and How to Use them in Network Environments
