How to get Wireshark to work with Microsoft Windows Server 2012 R2

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How to get Wireshark to work with Microsoft Windows Server 2012 R2

1 2Mark Jacob
Added by March 20, 2017

I am a long time user of WireShark and I frequently use it for demonstrations in my networking classes. I recently upgraded my instructor workstation and WireShark stopped working. It would start, but then hang. When I checked Task Manager, a process called dumpcap.exe was not responding and like in the movies, hard to kill. Let me share what I did to restore functionality and my sanity.

My first attempts involved uninstalling and reinstalling, with reboots before and after. This did not resolve the issue. I then tried going ever further back into the archives of old versions of WireShark. This also failed miserably. I tried running WireShark in compatibility modes for previous version of Windows – to no avail. Enough about the failures, here’s to success!

I will list exactly what I did but there may be steps that are unnecessary for you. Feel free to modify these steps if you wish. First, I uninstalled WireShark (and WinPcap 4.1.3, the latest at the time of this writing) and rebooted. I then downloaded WinPcap 10. It downloaded as an .msi file, which I installed. Then I downloaded the latest version of WireShark (version 2.2.2). When I installed WireShark, I made sure NOT to select the installation of WinPcap 4.1.3. The install completed successfully and I was able to run WireShark and capture packets again.

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Here is a screenshot proving success!

This may work with other versions of Windows (Windows 10, for example) but I have not personally tried it out. Once MY machine worked I was happy. Hopefully, if someone else is experiencing this same pain with their previously working WireShark, these steps will help.

Until next time….

Mark Jacob
Cisco and CompTIA Network + Instructor – Interface Technical Training
Phoenix, AZ

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  1. Neeraj

    Thanks a ton… i was about to format..

    Solution given above worked..

  2. Stephen M Houlihan

    Tried this process with Windows Server 2012r2 but still no luck getting it to run.

    The program will not even launch, instantly throws error ” The program can’t start because api-ms-win-crt-locale-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.”

    Very frustrating.

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