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Added by Steve Fullmer March 18, 2013

In a previous blog How to offer Remote Assistance under Windows 7. I have received a few questions such as “I have created a desktop shortcut for remote assistance but, I have to hold the shift key down and select run as different user every time I start it as I have different credentials to use remote assistance. Is there way to change that?”

The answer is yes. You want to create a custom shortcut that uses runas.exe as the executable that calls the program you wish to launch. For instance:

Runas.exe /user:domain\user “%windir%\system32\msra.exe”

This would allow you to launch remote assistance using your domain or special credential.

For greater detail, you may want to review related Microsoft Documentation.To create a shortcut using the runas command.

You should probably check out some of the additional runas.exe switches as well. Run an elevated command prompt and type runas.exe /? for a list of options.

For instance, you may want to add the /savecred switch in order to use credentials that you have previously used/saved. Based on your question the /netonly switch may also apply, if the credentials are for remote access use only.

Finally, remember that you are passing credentials to the remote system for authentication, and typically using the remote user’s environment. If you also want to run on the remote system using your environment settings, you may want to experiment with the /env switch.

This should do the trick. Best of luck!

Enjoy!
Steven Fullmer
Interface Technical Training Staff Instructor