Blog Archives

CRT251: Salesforce Certification Preparation for Sales Cloud Consultant

Are you ready to take the next step in your career by becoming a Salesforce Certified Sales Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Sales Cloud functionality by thinking through requirements design considerations. The course provides an overview of the exam objectives to help you focus your efforts to … Continue reading CRT251: Salesforce Certification Preparation for Sales Cloud Consultant

STR301: Implementing a Reporting Strategy for the Sales Cloud

This course is a must for anyone responsible for using analytics to drive business results in a sales organization. Implementing a Reporting Strategy for the Sales Cloud provides you with the skills and knowledge you need to gather for analytics requirements, design and build custom reports and dashboards, and deploy them to your users. Using … Continue reading STR301: Implementing a Reporting Strategy for the Sales Cloud

ANC301: Working with Salesforce Data and Dashboards in Wave Analytics

In this 3-day instructor-led course, you will learn how to set up users in Wave, load and transform Salesforce and external data in Wave with JSON metadata files, and configure data security with apps and row-level security. You will also learn how to apply desktop and mobile layouts to dashboards using the Wave Dashboard Designer, … Continue reading ANC301: Working with Salesforce Data and Dashboards in Wave Analytics

DEV402: Declarative Deployment for Platform AAP

Are you ready to move beyond Salesforce administration to unlock even greater capabilities through declarative programming? Master Salesforce’s suite of click-not-code options for developing valuable apps and functionality over five days of guided scenarios, lectures, and discussion. Build your knowledge of app deployment, automation tools, security, UI customization, and more!

DEV450: Programmatic Development Using APEX and Visualforce

In this course, you will learn the core of the Apex programming language and Visualforce markup in order to customize your Force.com applications. You will get hands-on experience building data objects (sObjects) and programmatically retrieving, manipulating, and storing the data associated with those objects. You will write custom logic using Apex triggers and classes, and … Continue reading DEV450: Programmatic Development Using APEX and Visualforce

ADM261: Salesforce Service Cloud Administration

Service Cloud Administration is a must for experienced administrators who need to configure and maintain the Service Cloud for their organizations. Using real-world scenarios, this course will teach administrators how to configure Salesforce Knowledge, set up service contracts with milestones and entitlements, create the Console for Service application, configure the SoftPhone using Open CTI, and … Continue reading ADM261: Salesforce Service Cloud Administration

CRT261: Certification Preparation for Salesforce Service Cloud Consultant

Are you ready to take the next step in your career by becoming a Salesforce Certified Service Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Service Cloud functionality by thinking through requirements and design considerations. The course provides an overview of the exam objectives to help you focus your efforts … Continue reading CRT261: Certification Preparation for Salesforce Service Cloud Consultant

CRT101: Certification Preparation for Salesforce Administrator

Are you ready to take the next step in your career by becoming a Salesforce Certified Administrator? By covering the details around the exam objectives, this course will help hone your problem-solving skills and reinforce your knowledge of key topics. Instructors will present different administration and configuration scenarios tied to the exam objectives. Questions related … Continue reading CRT101: Certification Preparation for Salesforce Administrator

ADM201C: Salesforce Administration Essentials for New Admins + Certification

In this five-day comprehensive and hands-on course, you will learn the fundamentals you’ll need as a Salesforce Administrator, ranging from topics such as how to set up, configure, and maintain your Salesforce instance, to how to set up workflow automation. This is a combination learn & certify class, which gives you the option to sit … Continue reading ADM201C: Salesforce Administration Essentials for New Admins + Certification

STR101: What’s Possible – Salesforce Fundamentals

Are you a business analyst or project manager who is looking to learn more about how Salesforce can solve specific business issues? What’s Possible: Salesforce Fundamentals provides the information to enable you to effectively engage with your business stakeholders. The course walks through a series of typical business challenges to provide you with the background … Continue reading STR101: What’s Possible – Salesforce Fundamentals