ITIL Foundations 2011 Video Certification Training

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ITIL Foundations 2011 Video Certification Training

The Foundation level is the entry level certification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

Instructors: Mark Thomas

  • Taught by ITIL Expert Mark Thomas
  • Includes Practical ITIL Solutions and Real-World Examples
  • 174 Video Lectures
  • 12-Month Access

BUY NOW $345
Buy for Teams
Module 5: Service Strategy
16 Videos | 41:46
Module 6: Service Design
46 Videos | 1:41:00
Module 7: Service Transition
34 Videos | 1:33:25
Phases
2:20
Module 8: Service Operation (SO)
38 Videos | 1:50:30
Module 9: Continual Service Improvement (CSI)
14 Videos | 26:04
Module 10: Review and Exam Preparation
1 Video | 3:12
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