Live Training Terms and Conditions

(Last Updated:  Janaury 9, 2018)

These Live Training Terms and Conditions (“Terms”) set forth the basis upon which Gainshare Inc., dba Interface Technical Training an Arizona corporation (“Interface”) will provide training classes (“Training”) using course materials (“Interface Course Materials”) at specified locations and times agreed with you pursuant to an order from entered into between you (“you” or “Customer”) and Interface.

1. Ordering.
Customer shall provide Interface with enrollment and payment for Training as mutually agreed to by the parties by time to time. All requests placed by Customer shall be governed by these Terms, and any terms set forth in Customer’s ordering document in addition to or inconsistent with these Terms shall be of no force or effect. These Terms supersede all prior statements, representations, discussions, negotiations and agreements by the parties, both oral and written. All requests are subject to Interface’s acceptance. Training shall commence on the dates specified by Interface in its acceptance.

2. Payment.
Customer agrees to pay for Training according to Interface’s published prices current as of the date of Interface’s acceptance of Training request. All payments, whether by credit card or other form acceptable by Interface must be received at least ten (10) business days prior to the commencement of Training. For reservations made within ten (10) business days of Training, payment must be received prior to the commencement of Training. At Interface’s discretion, Customer may qualify for Interface’s credit terms, in which case payment will be due thirty (30) days from date of Interface’s invoice. Any overdue amounts shall be subject to a finance charge at the rate of 1.5% per month commencing on the date such amount becomes overdue, or the highest rate permitted by applicable law, whichever is lower. All applicable local sales or use taxes, duties and other imposts, if any, due on account of purchases hereunder shall be paid by Customer.

3. Responsibility of Customer.

3.1. Prerequisite requirements. Interface reserves the right to refuse or limit any services for Training if a Customer fails to satisfy the requirements for a Training course as published or provided to Customer by Interface prior to the start of such course. In such cases no refund or cancellation fee will be paid.

3.2. Good conduct. Interface reserves the right to refuse, limit or cancel any Training if a Customer in the opinion of Interface has displayed unreasonable behavior or is deemed to be violent, abusive or disruptive. In such cases no refund or cancellation fee will be paid.

4. Cancelling of Training.
Customer must notify Interface ten (10) or more business days in advance of scheduled Training, to request cancellation or rescheduling. Interface will not unreasonably refuse any timely request to cancel or reschedule. However, for cancellation or rescheduling requests received less than ten (10) business days prior to a scheduled class, no refund will be allowed. In lieu of a refund, re-take or audit privileges will apply for up to one year post-the cancellation date. All credit card refunds are subject to a 10% processing fee. Customer agrees to pay the tuition for Training regardless of whether Customer’s designated training recipient attends the class. Notwithstanding anything to the contrary herein, for Training that is resold or licensed by Interface, different cancellation/rescheduling policies may apply. Such policies are available upon request.

5. Ownership of Materials.
Ownership of all copyright and other intellectual property rights in the Interface Course Material, including any documentation, data, technical information and know-how provided to Customer as part of the Training remains vested in the owner of the Course Materials. All such information shall be held in confidence and may not be disclosed or copied to third parties, without the express written permission of Interface.

6. Warranty.
Interface warrants that its personnel are suitably qualified and experienced to perform Training. Except as expressly represented otherwise, and to the extent not prohibited by law, all Training, including any documentation, publications, software programs or code, and other information provided by or on behalf of Interface or its suppliers to Customer is furnished on an “AS-IS” basis, without warranty of any kind, whether express, implied, statutory or otherwise especially as to quality, reliability, timeliness, usefulness, sufficiency and accuracy. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF CONDITION, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY INTERFACE AND ITS SUPPLIERS. NO ORAL OR WRITTEN INFORMATION PROVIDED BY INTERFACE SHALL CREATE A WARRANTY UNLESS INCORPORATED INTO THESE TERMS.

7. Limitation of Liability.
TO THE EXTENT NOT PROHIBITED BY LAW, INTERFACE AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER INDIRECT DAMAGES, SUCH AS LOST PROFITS, ARISING FROM THESE TERMS EVEN IF INTERFACE HAS KNOWLEDGE OF THE LIKELIHOOD OF SUCH DAMAGES. IN THE EVENT THAT INTERFACE SHALL FAIL TO PROVIDE TRAINING IN ACCORDANCE WITH THESE TERMS, INTERFACE’S ENTIRE LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY FOR BREACH OF THESE TERMS SHALL BE FOR INTERFACE TO USE ITS REASONABLE EFFORTS TO REPERFORM THE TRAINING WITHIN A REASONABLE PERIOD OF TIME; PROVIDED, THAT IN THE EVENT INTERFACE IS UNABLE TO REPERFORM, INTERFACE MAY ELECT TO REFUND ALL PAYMENTS ACTUALLY RECEIVED BY INTERFACE FROM CUSTOMER FOR THE TRAINING IN QUESTION, IN FULL SATISFACTION OF INTERFACE’S OBLIGATIONS. SUCH REFUND SHALL CONSTITUTE INTERFACE’S ENTIRE LIABILITY AND CUSTOMER’S EXCLUSIVE REMEDY FOR SUCH BREACH. IN NO EVENT SHALL THE AGGREGATE LIABILITY FOR DAMAGES OF INTERFACE, ITS EMPLOYEES OR AGENTS, ARISING FROM THESE TERMS WHETHER BY CONTRACT OR TORT EXCEED THE AMOUNTS CUSTOMER ACTUALLY PAID INTERFACE. TO THE EXTENT NOT PROHIBITED BY LAW, THE LIMITATIONS IN THIS SECTION SHALL APPLY TO PERSONAL INJURY AND DEATH.

8. General.
The laws of the State of Arizona shall govern these Terms and shall be applied as if these Terms were entered into and performed entirely within Arizona between Arizona residents. The venue for settling any disputes shall be the courts for the jurisdiction of Maricopa County, Arizona. Neither party shall be liable for any delay or failure to meet its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to war, riot, insurrection, civil commotion, labor strikes or lockouts, shortages, factory or other labor conditions, fire, flood, earthquake or storm. If any provision of these Terms should be held to be unenforceable or invalid for any reason, such unenforceability or invalidity shall not affect the enforceability or validity of the remaining provisions, and the parties will substitute for such provision an enforceable and valid provision that most closely approximates the intent and economic effect of the unenforceable or invalid provision. No modification to these Terms will be binding unless it is in writing and signed by an authorized representative of each party. Interface may use subcontractors to perform Training. No assignment is permitted by Customer under these Terms and any attempt to assign shall be null and void.