Delivering Quality For 20 Years
How Do We Measure?
We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.
BENEFITS & GUARANTEES
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year