MS-700: Manage Collaboration and Communication with Microsoft Teams

Learning Path 1: Get started with managing Microsoft Teams

Learn the fundamentals of managing Microsoft Teams, including Teams capabilities, Teams admin roles and management tools, lifecycle management, features for governance, and available reports to monitor your Teams environment.

Modules

• Explore Microsoft Teams
• Plan and deploy Microsoft Teams
• Implement lifecycle management and governance for Microsoft Teams
• Monitor your Microsoft Teams environment

Lab:

• Manage Microsoft Teams

Learning Path 2: Prepare the environment for a Microsoft Teams deployment

Learn about the environment for a Teams deployment, including configuring access for external users, implementing security and compliance for Teams, and network requirement

Modules

• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams
• Plan and configure network settings for Microsoft Teams

Lab:

• Prepare the environment for a Microsoft Teams deployment

Learning Path 3: Manage chat, teams, channels, and apps in Microsoft Teams

Learn the collaboration features in Microsoft Teams, including creating and managing teams, managing user experience for chat and channels, and managing apps

Modules

• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams

Lab:

• Manage teams, collaboration and app settings for Teams

Learning Path 4: Manage meetings and calling in Microsoft Teams

Learn the meetings and calling features in Microsoft Teams, including managing meetings experiences, managing Microsoft Teams devices, managing calling features with Calling Plans and Microsoft Teams, and the basic troubleshooting tool for Teams issue

Modules

• Introduction to Teams meetings and calling
• Manage meetings and events experiences
• Plan for Microsoft Teams Rooms and Surface Hub
• Configure, deploy, and manage Teams devices
• Plan for Teams Phone
• Configure and deploy Teams Phone
• Configure and manage voice users
• Configure auto attendants and call queues
• Troubleshoot audio, video, and client issues

Lab:

• Manage Teams Meetings and Calling Experiences

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.

Before attending this course, students must have:

• A proficient understanding of basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices, including using PowerShell.