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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.4%
31,433 Surveys    |    Updated: August 12, 2022

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"Mike is very easy to listen to and understand."
June 24, 2022 | CCSP Student
"Mark was absolutely fantastic. He was very engaging and gave very good real world examples that made it very easy to retain the course information."
June 29, 2022 | ITIL4 Student
"Thank you, this was a great class. Leaned a lot! I have lots of ideas to take back and build. Thanks"
July 14, 2022 | PL-100T00 Student
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