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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.9%
27,503 Surveys    |    Updated: December 3, 2020

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"Mark was outstanding,"
January 31, 2020 | ITIL4 Student
"Rick was great very clear and precise when speaking and very knowledgeable."
December 6, 2019 | MD-100 Student
"You were amazing, Your stories really helped drive the understanding"
January 16, 2020 | ITIL4 Student
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