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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.9%
27,684 Surveys    |    Updated: January 22, 2021

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"Rick understood the material very well and helped answer all of our questions"
April 3, 2020 | MD-101 Student
"Can't even think about how to make it better, probably more labs, with troubleshooting scenarios (with typical errors)"
December 11, 2020 | BITLOCK Student
"Mr. Yoder is an outstanding instructor who did a great job in conveying all the course material."
February 21, 2020 | SEC+501 Student
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