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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.3%
32,248 Surveys    |    Updated: January 27, 2023

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"Rick was a great instructor. Friendly, knowledgeable and easy to understand."
March 25, 2022 | WS-012T00 Student
"I love the way Mike teach. He provides good examples with drawings that make much easier to understand."
June 10, 2022 | CISSP Student
"Mark was a fantastic instructor. 10/10 would recommend him."
July 15, 2022 | NET+008 Student
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