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Delivering Quality For 20 Years

How Do We Measure?

We measure each of our classes with the NPS survey. Our lifetime score is over 78% – which means 78% of our customers actively promote us to their colleagues! Other companies with similar scores are Amazon (76%), Costco (71%) and Trader Joes (73%). Our scores are the best in the industry. We use this feedback to make continuous improvement to our live classes and to our RemoteLive™ online training platform.

LIFETIME NPS SCORE
78.5%
30,993 Surveys    |    Updated: June 25, 2022

BENEFITS & GUARANTEES

Price Matching | 100% Money-Back Guarantee | Guaranteed-to-Run (GTR) Schedule
Replay Class Recording | No Cancel/Reschedule Fees | Audit Classes for 1 Year
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What Our Students Have to Say

"More Animal Ears! We love them!"
April 29, 2022 | CEHV11 Student
"Spike is awesome. It's not that easy to find someone like Spike who gives you a real perspective on that rather than someone just trying to push the book on your. Spike took time to explain and also give her personal insights which was invaluable. Great job Spike!"
May 6, 2022 | SC-200T00 Student
"Mike did a great job presenting the class and kept it engaging. Mike is very knowledgeable in the topics and was able to answer any questions."
April 29, 2022 | CEHV11 Student
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