Rick Trader   |   Systems Instructor at Interface Technical Training

Rick Trader is a seasoned IT professional with over 20 years of experience. Specializing in Windows Server technologies, he holds certifications including MCSA, MCSE, MCT, CompTIA Network+, and CompTIA A+. Before transitioning to technical education, Rick dedicated over two decades to the U.S. Navy, achieving the rank of Chief Petty Officer and earning recognition as a Master Training Specialist. His expertise encompasses network administration, computer repair, and network infrastructure, and he has been instrumental in curriculum and exam development at Interface Technical Training. Rick is also an active contributor to the tech community, maintaining repositories related to Microsoft Azure and Windows Server on GitHub.

"Rick Trader is a great instructor! I enjoyed the course and the way he ran the class. I hope to see him again in another Azure course. Thanks Rick!"

"Rick is by far is the best instructor I've ever had! He knows his stuff and makes the material easy to understand."

"Rick was extremely inviting and encouraged everyone to participate. He was able to keep everyone engaged and answer questions that any of us had."

"Rick Trader is very knowledgeable about these subjects; his years of learning and teaching and being able to understand and disseminate the information to us is greatly valued."

"Rick was very helpful, and took time to go in depth on any areas that were requested."

"Great instructor. Looking forward to attending his classes in the future."

"Thank you, Rick, for providing your errata with updated lab instructions."

"Rick is Awesome! Thanks Rick!"

Mike Danseglio   |   IT Security Instructor at Interface Technical Training

Mike Danseglio is a seasoned IT professional specializing in information security. With a career dedicated to infosec, he has managed teams of security engineers, developed security solutions, and performed penetration tests, covering all aspects of the field. Mike's expertise spans cloud security, PKI (certificates), infrastructure security, and host security. He views information security as a means to add value to IT rather than diminish it. A strong advocate for balancing security with other essential factors such as usability, cost, and functionality, Mike is committed to achieving security that supports overall business objectives.

"Mike was very engaging, asking questions and encouraging participation and feedback."

"This is not the first course I have taken with Mike Danseglio, and he always presents the subject matter in a real-world applicable, easy-to-understand way."

"The instructor was great! He made it a very personable experience and provided real-world answers to the questions we asked."

"Mike was amazing! It's palpable his love for sharing knowledge and his deep understanding of what he was talking about."

"The class was very informative. Mr. Mike was an awesome instructor and would really help us understand certain things even better."

"Very well run course. Mike knew everything there was to know about the course and made it very easy to understand the content."

"Mike is a very organized teacher, he has a strong and accent-free voice. The stuff is up-to-date."

"Mike goes into great detail on the operations of the Versiv equipment. He answered all our questions thoroughly."

Mark Jacob   |   Microsoft and Cisco Instructor at Interface Technical Training

Mark Jacob is a veteran network administrator with over 15 years of hands-on experience and a passion for teaching Cisco technologies. As a Cisco specialist, he leads courses including ICND1 and ICND2, using real-world scenarios drawn from his current work to equip students with the skills they need to succeed. Mark focuses on practical, straightforward instruction—demystifying complex topics like subnetting, routing protocols, and IP addressing. He is a multi-year recipient of the Cisco Instructor Excellence Award and the Cisco Sirius Top Quality Instructor Award, recognizing his consistent commitment to teaching excellence.

"Mark Jacob is a very good instructor, very knowledgeable and keeps you informed. Mark did a good job keeping everyone in the class engaged."

"Mark Jacob is, hands down, the best instructor I have had. Mark was very clear when providing information. Took time to answer all questions. Allowed the class to discuss all the material and interact as a team. AWESOME CLASS!"

"Mark Jacob at Interface TT was an outstanding and entertaining instructor."

"Mark is an excellent instructor and presenter. He has deep knowledge and is open to feedback. During the class, Mark used relevant real world examples and his sense of humor made it fun as well."

"He is clear and knows his stuff and accommodates to his class. I appreciate it a lot."

"The instructor was fantastic, he kept us engaged, was enthusiastic about the content, and answered every question we had. Highly recommend."

"Very knowledgeable and I appreciated the inclusion of humor. A fun class is easier to remember."