
- Lesson 1: Operating Systems
- Lesson 2: Security
- Lesson 3: Software Troubleshooting
- Lesson 4: Operational Procedures
The Official CompTIA A+ Core 1 (Exam 220-1202) is the primary course you will need to take if your job responsibilities include supporting the use of PCs, mobile devices, and printers within a corporate or small office home office (SOHO) network. You can take this course to prepare for the CompTIA A+ Core 1 (Exam 220-1202) certification examination.
To ensure your success in this course, you should have 12 months of hands-on experience working in a help desk technician, desktop support technician, or field service technician job role.
Hardware - Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Operating Systems - Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
Software Troubleshooting - Troubleshoot PC and mobile device issues including common OS, malware and security issues
Networking - Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshooting - Troubleshoot real-world device and network issues quickly and efficiently
Security - Identify and protect against security vulnerabilities for devices and their network connections
Mobile Devices - Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
Virtualization and Cloud Computing - Compare and contrast cloud computing concepts and set up client-side virtualization
Operational Procedures - Follow best practices for safety, environmental impacts, and communication and professionalism