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Course: Outline
Module 1: Cisco Unity Connection
- Lesson 1: Designing and Deploying Cisco Unity Connection
- Lesson 2: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
- Lesson 3: Configuring Cisco Unity Connection Users, Templates, and Class of Service
- Lesson 4: Configuring the Cisco Unity Connection System
- Lesson 5: Implementing Cisco Unity Connection Dial Plan and Call Management
- Lesson 6: Configuring Unified Messaging
- Lesson 7: Troubleshooting Cisco Unity Connection
- Lesson 8: Deploying Voice Mail Redundancy in Branch Offices
Module 2: Cisco Unity Express
- Lesson 1: Designing and Deploying Cisco Unity Express
- Lesson 2: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Lesson 3: Configuring Cisco Unity Express User Accounts and Features
- Lesson 4: Configuring Call Routing with Cisco Unity Express Auto-Attendant
- Lesson 5: Troubleshooting Cisco Unity Express
Module 3: Cisco Unified IM and Presence Implementation
- Lesson 1: Designing and Deploying Cisco Unified IM and Presence
- Lesson 2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows
- Lesson 3: Integrating Cisco Unified Communications IM and Presence
- Lesson 4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
- Lesson 5: Configuring Cisco Jabber Mobile and Integrating Directory Servers
- Lesson 6: Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
Module 4: Video Provisioning and Integration in a Unified Communications Deployment
- Lesson 1: Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
- Lesson 2: Describing Video Infrastructure
- Lesson 3: Describing Cisco TMS
Labs:
- Hardware Lab 1: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
- Hardware Lab 2: Configuring Cisco Unity Connection Users
- Hardware Lab 3: Configuring Cisco Unity Connection System Settings
- Hardware Lab 4: Implementing Cisco Unity Connection Call Management
- Hardware Lab 5: Configuring Cisco Unified Messaging
- Hardware Lab 6: Troubleshooting Cisco Unity Connection
- Hardware Lab 7: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Hardware Lab 8: Configuring Cisco Unity Express System Settings and Users
- Hardware Lab 9: Implementing Call Routing with Cisco Unity Express Auto-Attendant
- Hardware Lab 10: Troubleshooting Cisco Unity Express
- Hardware Lab 11: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
- Hardware Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
- Hardware Lab 13: Configure Cisco Jabber Mobile and Integrate Directory Servers
- Hardware Lab 14: Troubleshoot Cisco Unified Communications IM and Presence
- Hardware Lab 15: Provisioning with Cisco Prime Collaboration
- Hardware Lab 16: Deploying Cisco TMS and Video Applications
Audience
The primary target audiences for the course are:
- Network administrators and network engineers
- CCNP Collaboration candidates
Secondary audiences are:
- Systems engineers
Prerequisites
To fully benefit from this course, students should have the following prerequisite skills and knowledge:
- Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
- Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
- Basics of digital interfaces, PSTN, and VoIP
- Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments
What You Will Learn
Upon completing this course, you will be able to meet these objectives:
- Implement Cisco Connection in a Cisco Unified Communications Manager deployment
- Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
- Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
- Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment