x
Course:
Outline
Day 1:
- Describing the Cisco Collaboration Solutions Architecture
- Lab: Using Certificates
- Lab: Configure IP Network Protocols
- Exploring Call Signaling over IP Networks Bullet
- Lab: Configure and Troubleshoot Collaboration Endpoints
Day 2:
- Integrating Cisco Unified Communications Manager LDAP
- Lab: Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
- Implementing Cisco Unified Communications Manager Provisioning Features
- Lab: Deploy an IP Phone Through Auto and Manual Registration
- Lab: Configure Self-Provisioning
- Lab: Configure Batch Provisioning
- Exploring Codecs
- Lab: Explore the Cisco VoIP Bandwidth Calculator
- Lab: Configure Regions and Locations
Day 3:
- Describing Dial Plans and Endpoint Addressing
- Lab: Implement Endpoint Addressing and Call Routing
- Implementing MGCP Gateways
- Lab: Implement PSTN Calling Using MGCP Gateways
- Implementing Voice Gateways
- Lab: Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
- Lab: Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
- Lab: Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
Day 4:
- Configuring Calling Privileges in Cisco Unified Communications Manager
- Lab: Configure Calling Privileges
- Implementing Toll Fraud Prevention
- Lab: Implement Toll Fraud Prevention on Cisco Unified Communications Manager (CUCM)
- Implementing Globalized Call Routing
- Lab: Implement Globalized Call Routing
- Implementing Media Resources in Cisco Unified Communications Manager (Self-Study)
Day 5:
- Describing Cisco Instant Messaging and Presence
- Enabling Cisco Jabber®
- Lab: Deploy an On-Premise Cisco Jabber Client for Windows
- Configuring and Troubleshooting Cisco Unity Connection Integration
- Lab: Examine the Integration between Unity Connection and CUCM
- Lab: Manage Unity Connection Users Self-Study
- Configuring Cisco Unity Connection Call Handlers
- Describing Collaboration Edge Architecture
- Analyzing Quality Issues in Converged Networks
- Defining QoS and QoS Models
- Implementing Classification and Marking
- Lab: Configure QoS
- Configuring Classification and Marking on Cisco Catalyst Switches
Audience
- Students preparing to take the CCNP Collaboration certification
- Network administrators
- Network engineers
- Systems engineers
Prerequisites
- Working knowledge of fundamental terms of computer networking, including LANs, WANs, switching, and routing
- Basics of digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
- Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployment
What You Will Learn
After taking this course, you should be able to:
- Describe the Cisco Collaboration solutions architecture
- Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
- Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
- Implement Cisco Unified Communications Manager provisioning features
- Describe the different codecs and how they are used to transform analogue voice into digital streams
- Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
- Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
- Implement a Cisco gateway for PSTN access
- Configure calling privileges in Cisco Unified Communications Manager
- Implement toll fraud prevention
- Implement globalized call routing within a Cisco Unified Communications Manager cluster
- Implement and troubleshoot media resources in Cisco Unified Communications Manager
- Describe Cisco Instant Messaging and Presence, including call flows and protocols
- Describe and configure endpoints and commonly required features
- Configure and troubleshoot Cisco Unity Connection integration
- Configure and troubleshoot Cisco Unity Connection call handlers
- Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
- Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
- Define QoS and its models
- Implement classification and marking
- Configure classification and marking options on Cisco Catalyst® switches