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Course:
Outline
- Collaboration Solutions Architecture
- Cisco Collaboration Solutions Security Requirements
- IP Network Protocols for Collaboration
- Groups and Clustering
- User Management with LDAP
- On-Premises Device Provisioning Solutions
- Dial Plans and Endpoint Addressing
- Calling Privileges and Toll Fraud Protection
- Globalized Call Routing
- Cisco Unified Communications Manager APIs
- Monitoring Tools and Troubleshooting
- Edge Services
- Cisco Expressway
- Cisco Unified Border Element
- Border Controller Advanced Configuration
- Cisco Unified Border Element Troubleshooting
- Media Resources
- Cisco IOS XE Media Resources
- Cisco Unity Connection Integration
Lab Outline
- Implement CA-Signed Certificates in Cisco Unified Communications Manager
- Configure Supporting IP Network Protocols
- Manual IP Phone Administration
- Configure and Troubleshoot Lightweight Directory Access Protocol (LDAP) Integration
- Deploy IP Phones Using Cisco Self-Provisioning
- Deploy IP Phones Using Batch Provisioning
- Implement Endpoint Addressing and Internal Call Routing
- Configure Calling Privileges
- Implement Toll Fraud Prevention on Cisco Unified Communications Manager
- Implement Globalized Call Routing
- Use APIs in an On-Premises Collaboration Environment
- Troubleshoot Dial Plan Issues with Monitoring Tools
- Implement Session Border Controller
- Troubleshoot Session Border Controller
- Media Resources
- Integrate Cisco Unity Connection with Cisco Unified Communications Manager
- Manage Cisco Unity Connection Users
- Configure Cisco Unity Connection Call Handlers
Audience
- Collaboration Engineers
- Network Administrators
Prerequisites
There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:
- Basic understanding of networking technologies
- Basic understanding of voice and video
- Basic understanding of on-premises, cloud, and hybrid collaboration deployment models
These skills can be found in the following Cisco Learning Offerings:
- Implementing and Administrating Cisco Solutions (CCNA)
- Understanding Cisco Collaboration Foundations (CLFNDU)
What You Will Learn
- Introduce network engineers to the fundamental concepts and deployment models of Cisco collaboration architecture for building high-availability environments
- Understand how to implement layered security across physical, network, and application components of Cisco Collaboration systems
- Gain practical skills and strategic insight to ensure collaboration solutions function seamlessly by understanding the foundational infrastructure, signaling, and media transport protocols
- Describe the options and requirements of clustering Collaboration applications
- Demonstrate how to simplify and automate users in Cisco Unified Communications Manager using LDAP integrations
- Explore the various methods used to provision devices in Cisco Unified Communications Manager
- Apply the functions of Dial plans and Endpoint Addressing within Cisco Unified Communications Manager
- Implement globalized call routing within a Cisco Unified Communications Manager cluster
- Configure calling privileges in Cisco Unified Communications Manager
- Understand the core functions and practical uses of the main Cisco Collaboration APIs, learn secure authentication methods, and gain working knowledge of specific APIs for various Cisco Unified Communication applications
- Determine the tools available to troubleshoot Cisco Unified Communications Manager
- Describe the devices which provide the connections to destinations outside the Cisco Unified Communications Manager cluster
- Describe the Cisco Expressway components, deployment options, and supported features
- Demonstrate the fundamental functions provided by the Cisco Unified Border Element
- Demonstrate the advanced functions provided by the Cisco Unified Border Element
- Apply the Cisco Unified Border Element troubleshooting strategies and tools
- Gain the practical skills and confidence to identify, plan, and configure media resources for seamless communication and interoperability in Cisco collaboration environments
- Assess, design, and implement media resources, including DSPs, transcoders, and recording solutions on Cisco IOS XE devices
- Integrate, configure, and manage a unified messaging system with a call control system to enable essential communication features and optimize user experience
