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CMNT: Cisco Meraki Network Troubleshooting


  • 3 Days
  • Cisco CLC Voucher Eligible

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Jul 31 - Aug 2
7AM - 3PM (PHX)
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Course Description

In this advanced technical training course, you’ll learn how to plan for cloud-based and hybrid network deployments and integrations using the Cisco Meraki full-stack product portfolio and Cisco on-premise managed solutions like the ISR and Catalyst products. Through practical hands-on instruction and experience, you will learn best practices for the deployment of Meraki and hybrid solutions, and be able to configure, and troubleshoot Meraki cloud-based and hybrid networks using the Meraki Dashboard and analytics as well as third-party tools.



  • Front Matter
  • Course Overview/Schedule
  • Student Introductions


Best Practices for Meraki Networks

  • MX networking best practices
  • MX security best practices
  • MX VPN best practices
  • MS L2 best practices
  • MS L3 best practices
  • MR wireless best practices
  • MV video best practices
  • MT IoT best practices
  • Hybrid Cisco / Meraki best practices
  • AWS integration
  • MX AD/LDAP Integration best practices


Packet Capture in Cisco/Meraki Networks

  • Meraki packet capture
  • Endpoint packet capture
  • Performing a packet capture
  • Capturing traffic on multiple interfaces
  • Packet analysis with third-party tools


Troubleshooting Cisco/Meraki Hybrid Wired Networks

  • Compatibility Overview
  • Troubleshooting Common Issues
  • Verifying Layer 2 Functionality
  • Verifying Layer 3 Functionality


Troubleshooting Cisco/Meraki Wireless Networks

  • Compatibility Overview
  • Troubleshooting Common Issues
  • Verifying Access Point Functionality
  • Verifying Wireless Client Functionality


Troubleshooting Cisco/Meraki Security

  • Compatibility Overview
  • Troubleshooting Common Issues
  • Troubleshooting Firewall
  • Troubleshooting Traffic Shaping / Content Filtering
  • Troubleshooting Authentication / Access
  • Troubleshooting Site to Site VPN
  • Troubleshooting Client VPN


Troubleshooting Meraki Video

  • Troubleshooting Video Configuration
  • Video Troubleshooting Tools


Working with Cisco Meraki Support

  • Licensing
    1. Overview
    2. New Install
    3. Upgrade
    4. Renewal
  • Opening a Case
  • Managing a case
  • Closing a case
  • RMA Process
  • Escalations
  • Enable Custom Feature



  • Discovery – Implement Meraki Routing best practices
  • Discovery – Implement Meraki Security best practices
  • Discovery – Implement Meraki Switching best practices
  • Discovery – Implement Meraki Wireless best practices
  • Discovery – Implement Meraki Video best practices
  • Discovery – Implement Cisco On-Premise solution configuration
  • Discovery – Integrate Meraki MS and Cisco Catalyst devices
  • Discovery – Capture and analyze packets with Meraki MS and third-party tools
  • Discovery – Troubleshoot Layer 2 issues
  • Discovery – Troubleshoot Layer 3 issues
  • Discovery – Troubleshoot access point issues
  • Discovery – Troubleshoot wireless client issues
  • Discovery – Troubleshoot security issues – firewall
  • Discovery – Troubleshoot security issues – traffic shaping
  • Discovery – Troubleshoot security issues – authentication
  • Discovery – Troubleshoot security issues – VPN
  • Discovery – Troubleshoot Meraki video issues

This course is ideal for those who are responsible for integrating with and migrating from Cisco on-premise networks to Cisco Meraki networks. This course is also aligned with those who regularly deploy manage and troubleshoot Meraki networks and want to deepen their technical expertise in Cisco Meraki full stack troubleshooting.

  • Field deployment technicians
  • Network administrators
  • Help Desk Technicians
  • Pre-/Post-sales engineers
  • Service provider engineers
  • Systems engineer
  • Field Engineers
  • IT professionals

Before enrolling in the CMNT course, it is highly recommended that you attend CCNA and ECMS1 PRIOR to attending this course if you are new to Meraki products. If you have experience, ECMS2 is the recommended prerequisite. You should also have an understanding of Cisco IOS, CLI-based configuration techniques.

Cisco IOS knowledge:

  • Navigate the different command levels of CLI configuration
  • Use show commands to understand current operation
  • Use debug commands to explore the low-level operation

Meraki knowledge:

  • Implement core configurations for a full stack solution in the Meraki Dashboard
  • Deploy foundational Meraki product features to meet basic IT requirements
  • Understand and leverage essential Meraki Dashboard tools for troubleshooting
What You Will Learn

After completing the course, you should be able to:

  • Design best practices into your current or planned network deployments utilizing Meraki cloud-managed
  • solutions
  • Design best practices into your current or planed hybrid network deployment utilizing Meraki-cloudmanaged and Cisco on-premise managed solutions
  • Implement comprehensive Meraki product features to meet design objectives
  • Troubleshoot complex network incidents using the Meraki Dashboard and analytics and third party tools
  • Migrate from a hybrid network deployment to a cloud-managed Meraki network