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PMI-PBA: Business Analysis for IT Analysts and Project Managers (PMI-PBA Certification)

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PMI-PBA: Business Analysis for IT Analysts and Project Managers (PMI-PBA Certification)


25 Student Comments

  • 5 Days
  • Prepares for PMI PBA Certification exam
  • Students will receive 35 (PDUs)
  • Includes exclusive courseware and self-study guides
  • Replay™ Class Recordings Included
Interface Gold™This is an Interface Gold™ class date delivered live at our Phoenix location. Online attendees will have access to our RemoteLive™ platform. Replay™ class recordings are included.
Online Virtual
Attend in Person Phoenix Location
Apr 30 - May 4
8AM - 5PM (PHX)
GTRThis class date is Guaranteed to Run and will not change.
REPLAYThis class date includes Interface Replay™ class recordings, available for online viewing 1 hour after each class day ends.
Attend Live Online/Virtual
Attend in Person Phoenix Location
Jun 11 - Jun 15
8AM - 5PM (PHX)
GTRThis class date is Guaranteed to Run and will not change.
REPLAYThis class date includes Interface Replay™ class recordings, available for online viewing 1 hour after each class day ends.
Attend Live Online/Virtual
Attend in Person Phoenix Location

Course Description

The most powerful approach to business evolution is the integration of Business Analysis and Project Management. During a project, business analysts report to the project manager in order to facilitate requirements gathering and analysis, communications, and stakeholder relationship management. Business analysis extends further across a product or service life-cycle than project management, assessing and assuring business value by providing the continuity necessary for business success from strategic analysis through operational maintenance.

This 5-day course developed exclusively by Interface Technical Training teaches the strategic and tactical roles of the Business Analysts and provides interactive coverage of the knowledge and skills necessary to master business analysis work. The course addresses Business Analysis contributions both within and external to projects consistent with the Business Analysis Body of Knowledge (BABOK® ) and based on the Project Management Institute’s Professional in Business Analysis credential (PMI-PBA®).

This course qualifies as 35 contact hours for PMI-PBA candidates, or 35 PDU’s for current PMI credential holders.

Experienced Instructor:

Steve-Fullmer-imageSteven Fullmer has a global reputation as a project manager, chief technology officer, and computer systems innovator. He has authored more than 100 articles and written courseware for several dozen courses in the fields of project management, productivity, business analysis and computer technology. Mr. Fullmer has been a keynote speaker at numerous Project Management conferences and events. He has more than thirty-five years of professional design and project management experience in finance and high technology firms. His career was established with companies such as Honeywell Large Computer Products, NEC Supercomputers, First Interstate Bank, Wells Fargo Bank, AG Communication Systems, and Lucent Technologies. He enjoys teaching to local and global classrooms via broadcast audiences, as well as having authored and created several dozen educational video series.

Courseware Materials:

Students will receive exclusive courseware and self-study guides authored by the instructor Steve Fullmer. Mr. Fullmer provides numerous real-word scenarios in Business Analysis including assessment, planning, monitoring and evaluation. The courseware, business analysis templates and supplementary materials are both a guide for practical real-word applications and a valuable resource for PMI-PBA certification exam preparation.

PMI PBA Certification:

Unlike a PMI PBA Bootcamp exam prep class, our Business Analysis training course provides knowledge transfer and practical real-word application content that will help Business Analysts, Project Managers and IT System Analysis perform better and create solutions that will bring value to their organization whether or not the seek a BA Certification. Credential seekers will gain a solid understanding of business analyst best-practices within the exam context and will receive study guides and practice exercises to assist with exam prep.

pmi-reg-image-interface-technical-trainingInterface is an official PMI Registered Education Provider (REP).  Provider ID 2961. We have continuously exceeded the rigorous standards outlined by PMI over the last decade.

Course Outline


  • Defining  the role and tasks of a Business Analyst
  • Generating Business Value
  • Solutions to business needs, problems, and opportunities
  • Stakeholder relationships: business processes, projects and external connections
  • Creating and adopting formal business analysis
  • The Business Analyst and projects; ideal PM-BA integration
  • The PMI-PBA domains
  • Certification opportunities
  • Process, tool, technique, and deliverables framework

General Functions of Business Analyst

  • Needs Assessment and Strategic prioritization
  • Business Analysis planning (the day-to-day work)
  • Requirements Elicitation
  • Requirements Analysis and Specification (includes modeling)
  • Requirements Documentation, Validation, and Management
  • Business Solution Delivery, Operation, and Maintenance

Needs Assessment

  • Problem, opportunity, constraint and triage
  • Request analysis
  • Solution approaches and business cases
  • The product life-cycle
  • Prioritization
  • Approval and Funding
  • Project initiation

Business Planning

  • Business analysis Work
  • As-is versus to-be
  • Product/project life-cycle approach
  • Solution context and design
  • Stakeholder analysis
  • Assurance Design and Acceptance Criteria
  • Solution success
  • The Business Plan
  • Project initiation

Business Analysis – Elicitation

  • Question development
  • Stakeholder requirements
  • Elicitation
  • Requirements generation
    • Decomposition
    • Studying
    • Modeling: scope, process, data, rule
  • Requirements prioritization
  • PM/BA collaboration during Elicitation

Business Analysis - Analysis

  • Requirements analysis
  • Iterative modification and Change Control
  • Requirements classifications
  • Tools for thinking, analysis, documentation & presentation
  • Advanced modeling
  • Characteristics of Excellent Requirements
  • PM/BA collaboration during Analysis
  • Approval, Verification and Validation


Traceability and Monitoring

  • Requirements states
  • Traceability Matrices
  • Baselines
  • Conflict resolution
  • Facilitation
  • Configuration and Version control
  • Confirmation of solution delivery
  • Confirmation of business value
  • Status and reporting
  • PM/BA collaboration and contrasts


  • Testing and Test Plans
  • Metrics and KPI
  • Test cases
  • Gaps, deficits, Deltas, and defects
  • Acceptance criteria and implementation planning
  • PM/BA collaboration and separation
  • Go/No-Go analysis
  • Product implementation
  • Product Transition
  • Post-implementation valuation
  • Product life-cycle schedule
  • Solution Replacement/Phase-out

Project Management and Operations Interfaces

  • Project Management methodologies and their relationship to the Business Analyst
  • Methodology comparison, contrast, and overlap
  • Product life-cycles : Predictive/Waterfall, Iterative/Spiral, Incremental, Adaptive/Agile
  • Role of the PM
  • Role of the BA
  • Working with the PMO
  • The Business Analyst and Operations




  • New and practicing Business Analysts
  • Project Managers
  • Product Managers
  • System Analysts
  • Quality Managers
  • Managers tasked with Strategic decisions


Basic knowledge of business processes and/or project management

What You Will Learn

  • Understand Business Analysis
  • Identify the role of the business analyst
  • Understand the Business Development life-cycle
  • Integrate business analysis within Portfolios, Programs, and Projects.
  • Describe the relationship between projects and processes
  • Learn the terms, tools, techniques, and deliverables associated with business analysis.
  • Develop sound solution (product, service, process) design
  • Understand the principles and practices for effective requirements elicitation and analysis.
  • Understand Modeling techniques
  • Expand knowledge of Strategic Planning and Enterprise Analysis
  • Develop traceability, monitoring, and evaluation tools
  • Gain a solid understanding of the five PMI-PBA domains: Needs Assessment, Planning, Analysis, Traceability & Monitoring, and Evaluation


March 16, 2018 | Student
Comments about the Instructor
"Enjoyed his stories and they helped me to be better able to remember the material."
March 16, 2018 | Student
Comments about the Physical Environment
"Even though the class had an electrical interruption, the delivery and content was excellent and the staff have done everything to accommodate students with the material."
March 16, 2018 | Student
Comments about the Instructor
March 16, 2018 | Student
Comments about the Physical Environment
"Use of classroom was very efficient, and well structured."
March 16, 2018 | Student
Comments about the Instructor
"Instructor was very knowledgeable and used real world scenarios to clarify topics."