Configuration Management in IT Business Services (A Practical Application) by Mark Thomas
In this video, ITIL and COBIT Instructor Mark Thomas discusses practical applications of Configuration Management in IT Business Services and how it can be used to meet business requirements and IT goals from the stakeholder’s needs. Mark shares his experiences and provides some real-world examples of designing and adopting a Configuration Management System.
For instructor-led IT Business Services certification, see our course schedule:
A Simple Introduction to Cisco CML2
Mark Jacob, Cisco Instructor, presents an introduction to Cisco Modeling Labs 2.0 or CML2.0, an upgrade to Cisco’s VIRL Personal Edition. Mark demonstrates Terminal Emulator access to console, as well as console access from within the CML2.0 product. Hello, I’m Mark Jacob, a Cisco Instructor and Network Instructor at Interface Technical Training. I’ve been using … Continue reading A Simple Introduction to Cisco CML2
Cable Testers and How to Use them in Network Environments
This content is from our CompTIA Network + Video Certification Training Course. Start training today! In this video, CompTIA Network + instructor Rick Trader demonstrates how to use cable testers in network environments. Let’s look at some tools that we can use to test our different cables in our environment. Cable Testers Properly Wired Connectivity … Continue reading Cable Testers and How to Use them in Network Environments
ITIL – Change Management. Projecting Service Outages for your Change Advisory Board
In this video, Instructor Mark Thomas presents how he visually creates a graph to help manage projected Service Outages in order to effectively communicate with the Change Advisory Board (CAB). Video Transcription: The process called change management is a tough one to get down. One of the things we talk about in the ITIL Foundation … Continue reading ITIL – Change Management. Projecting Service Outages for your Change Advisory Board
Write a Comment
