Configuration Management in IT Business Services (A Practical Application) by Mark Thomas

Configuration Management in IT Business Services (A Practical Application) by Mark Thomas
In this video, ITIL and COBIT Instructor Mark Thomas discusses practical applications of Configuration Management in IT Business Services and how it can be used to meet business requirements and IT goals from the stakeholder’s needs. Mark shares his experiences and provides some real-world examples of designing and adopting a Configuration Management System.
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