About Interface Technical Training

Known for quality — born of service

We do what’s right. That’s been our culture at Interface Technical Training since day one — over 20 years ago in Phoenix. It’s not just a tagline; it’s how we operate. It drives our commitment to quality, defines how we serve our customers, and guides every decision we make.

We believe live training is transformative. When it’s right, it gets you unstuck like nothing else. But live training isn’t plug and play. It’s a dynamic, human process with a lot of moving parts: instructors, student levels, pacing, technology, labs.

At Interface, we always strive for perfect quality. We always strive to provide instructors who are both subject matter experts and master educators. We always strive to create the most dynamic lab environments possible. We build dedicated delivery setups — virtual or on-premises — to keep your experience reliable, clear, and interactive. We built video tools to support you before, during, and after class. Even if you get pulled away, we make it easy to stay on track.

As great as our training is, sometimes stuff happens — simply because it’s live. If anything ever falls short, we fix it and make it a win. Fast and without being asked. That level of service isn’t a marketing pitch. It’s what’s right.

About

How do you measure quality and service?

We measure each of our classes with the NPS survey. Our lifetime score is over 77. Other companies with similar scores are Amazon (76), Costco (71) and Trader Joe’s (73). Our scores are the best in the industry. We use this feedback to make continuous improvement to our Live Classes, our RemoteLive™ virtual online platform, our Microsoft Live Training Subscription and our 24/7 Vault Class Recording Archive.

Lifetime NPS Score:

77.3
39,507 Surveys    |    Updated: August 15, 2025
-100 to 0 NEEDS IMPROVEMENT
0+ GOOD
20+ FAVORABLE
50+ EXCELLENT

Why choose Interface?

1. World-Class Instructors

At the heart of Interface’s success are our award-winning instructors. Our trainers are not just certified—they’re passionate educators and working professionals who bring real-world experience to every class. They focus on clear explanations, practical application, and personal engagement, creating a learning experience that truly sticks.

2. Authorized Training

We are proud to be a Microsoft Learning Partner, CompTIA Authorized Partner, and a trusted resource for both enterprise clients and individual professionals across the United States.

3. In-Depth, Hands-On & Instructor Led Learning

We believe learning is most effective when it’s interactive and practical. Our courses are built around hands-on labs, real-world scenarios, and engaging discussions that go far beyond what you’ll find in traditional lecture-based classes.

4. Learn from Anywhere

Interface offers a fully remote, flexible learning experience designed to meet the needs of today’s busy professionals—wherever they are. With our advanced RemoteLive™ delivery platform, students can now attend instructor-led courses from anywhere in the country, at times that fit their schedule. Our national model ensures you receive the same high-quality, interactive training experience without the need to attend in person—bringing expert instruction directly to your home or office.

5. Group Training & Business Solutions

Interface provides tailored group training solutions for businesses and teams of all sizes. Whether you're looking to upskill your IT department, roll out certification prep across your organization, or host a private virtual class, our business training options are designed for impact, efficiency, and scalability.

6. Gold Guarantee

We believe our job is to do what is best for our students. We will do everything possible to take the risk out of your training investment because we believe so strongly in our quality live training.

We don't promise quality live training—we guarantee it:

  • Price Matching
  • 100% Money-Back Guarantee
  • Guaranteed-to-run (GTR) Schedule
  • Replay Class Recording
  • No Cancel/Reschedule Fees
  • Audit Classes for 1 Year

7. Microsoft Subscription

Our Microsoft Live Training Subscription offers unlimited Live Instructor-Led Microsoft Official Training Courses for one low price. Key features include full access to our live classes, and on-demand access with the Vault live class archive. Volume pricing is available for teams as well.

  • Attend unlimited live official classes
  • 24/7 Vault on-demand class archive
  • Interface no-risk Gold Guarantees

8. Commitment to Excellence

Interface is more than just a place to take a training course — we’re a trusted partner to level you up in your career. Our curriculum is constantly updated to reflect the latest technologies, industry trends, and certification requirements. We work closely with students, businesses, and government organizations to design training solutions that align with real-world goals. Our priority is ensuring you get a measurable return on your training investment.

Our students speak for us

We’ve helped thousands of students achieve their certifications, launch new careers, and advance in their organizations. Our alumni consistently cite the quality of instruction, relevance of content, and personalized support as reasons they return to Interface time and time again.

"Extremely engaging, Mark is GREAT!"
June 29, 2022 | ITIL4 Student

Contact Us

Interface has been providing high quality live training to IT professionals for over 20 years. Students attend our live classes online from anywhere in the United States and occasionally even outside the US when time zones are a fit. If you have questions, you can easily reach us by phone or email, or by using the contact form below and a representative will contact you within one business day:

  • Or simply send us a message. A representative will contact you within 24 hours.

  • This field is for validation purposes and should be left unchanged.