Windows Server 2012 R2 Server Manager Fails Automatic Refresh After Upgrade

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Windows Server 2012 R2 Server Manager Fails Automatic Refresh After Upgrade

Like This Blog 0 Rick Trader
Added by December 18, 2015

After recently upgrading my server from Windows Server 2008 R2 to Windows Server 2012 R2, Server Manger would fail automatic refresh.

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001-Server-Manager-Dashboard

When I expanded on any of the effected services the error box read  “Online – Data Retrieval failed”.

The following is the result of clicking on the yellow notification flag and expanding details.

002-Tasks-and-Details-Server-Manager-Dashboard

For more information I went to Event Viewer-Application and Services Logs-Microsoft-Windows-ServerManager-ManagementProvider operational log.  There was the following warning

“Generic failure querying the localized name for channel: Microsoft-Windows-DxpTaskRingtone-Analytic [hResult = Function failed during execution., hLastResult = The system cannot find the file specified.]”.

When I attempted to open the DxpTaskRingtone Operational log it reported the log was either corrupted or not present.  After doing some research I found this log is created from the following key in the registry.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels\Microsoft-Windows-DxpTaskRingtone/Analytic

003-Registry-Values-Server-Manager-Dashboard

Registry values are below.

ChannelAccess”=”O:BAG:SYD:(A;;0xf0007;;;SY)(A;;0x7;;;BA)(A;;0x3;;;BO)(A;;0x5;;;SO)(A;;0x1;;;IU)(A;;0x3;;;SU)(A;;0x1;;;S-1-5-3)(A;;0x2;;;S-1-5-33)(A;;0x1;;;S-1-5-32-573)
Enabled”=dword:00000000
Isolation”=dword:00000001
OwningPublisher”=”{3df0c2c1-5a04-4966-9790-df6ef0ccde9c}”
Type”=dword:00000002

The registry values did not look corrupted but I backed up the key and then deleted it.  Refreshed Server Manager and everything is green.

004-Server-Manager-Dashboard.jpg

I restored the key to ensure that this was the root cause of my problem and Server Manage failed the refresh.

Hope this helps.

Until next time – Ride Safe!

Rick Trader
Windows Server Instructor – Interface Technical Training
Phoenix, AZ

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