Tag Archives: Change Advisory Board

ITIL – Change Management. Projecting Service Outages for your Change Advisory Board

In this video, Instructor Mark Thomas presents how he visually creates a graph to help manage projected Service Outages in order  to effectively communicate with the Change Advisory Board (CAB). Video Transcription: The process called change management is a tough one to get down. One of the things we talk about in the ITIL Foundation … Continue reading ITIL – Change Management. Projecting Service Outages for your Change Advisory Board

Five good tips to running a Change Advisory Board (CAB)

Time and time again, I’m asked the question: “How do you manage a CAB effectively?” Having been a change manager for two companies as well as assisted several organizations optimize their process; I’ve painfully discovered some handy tricks and tips that might help. This is not an all-inclusive list, but a short snapshot of the … Continue reading Five good tips to running a Change Advisory Board (CAB)