Tag Archives: Continual Service Improvement

The Importance of ITIL® Service Strategy on Your Path to Expert

So you want to be an ITIL “Expert”. As you know, you have many options in accruing the necessary 15 points (in addition to the mandatory Foundation and MALC points) but have you really thought about what courses will provide the most benefit? Of course, take the courses that will support your day-to-day work but … Continue reading The Importance of ITIL® Service Strategy on Your Path to Expert