Configuration Management in IT Business Services (A Practical Application) by Mark Thomas

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Configuration Management in IT Business Services (A Practical Application) by Mark Thomas

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In this video, ITIL and COBIT Instructor Mark Thomas discusses practical applications of Configuration Management in IT Business Services.

Latest Videos by Mark Thomas

Understanding the Goals Cascade inside the COBIT Framework by Mark Thomas

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In this video, ITIL and COBIT Instructor Mark Thomas describes how to utilize the Goals Cascade in the COBIT IT Framework and how to apply it in management and enterprise IT environments.

The Ecosystem of IT Governance Frameworks by Mark Thomas

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In this ITIL training video, you will learn how to utilize numerous Governance Frameworks in IT that help you deliver more value with less resources that support organizations objectives.

Workshops / Webinars

Project Management (PMP) for Executives – Introduction

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Introduction Project Management (PMP) for Executives is a 9 part video training series developed by Steve Fullmer, PMP, MBA, MCT/CTT+, CDP.  Steven has a global reputation as a project manager, chief technology officer, and computer systems innovator. He has authored more than 100 articles and a dozen courses in the fields of project management, productivity, business … Continue reading Project Management (PMP) for Executives – Introduction

Project Management (PMP) Leadership Skills in the 21st Century … Do you Know Your History? – November 10, 2017

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The PMI Leadership triangle touts our need to develop our knowledge and application of leadership. Do you understand the leadership models of the 20th century? The 21st Century? Understanding your predecessors can assist to set your future course. On the matter of history, Mark Twain’s quote “History doesn’t repeat itself, but it does rhyme” is … Continue reading Project Management (PMP) Leadership Skills in the 21st Century … Do you Know Your History? – November 10, 2017

Principles of Decision Tree Design and Analysis in Project Management (PMP)

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Learn how to use Decision Trees and How to solve them with Risk Analysis in this PMP Project Management video by Steve Fullmer.

Understand the Mind to Become a Better Project Manager – February 18, 2015

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Our minds all work alike, at least biologically. Yet we are a diverse species with different motivations, opinions, perspectives, and directions. Do you understand how and why the human mind works? What makes you a great project manager? In this recording of our PMP training webinar from February 18, 2015, Steve Fullmer covers some of … Continue reading Understand the Mind to Become a Better Project Manager – February 18, 2015

Windows 10 Security – What’s New and Improved? – December 3, 2015

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In this recording of our Windows 10 webinar from December 3, 2015 training,  security expert Mike Danseglio presents the enhanced security features of SmartScreen, Defender and BitLocker in Windows 10 and new features such as Biometric Identification, Microsoft Passport, Device Guard and more.

Windows 10 Managing, Deploying and Configuring – December 2, 2015

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In this recorded Windows 10 training webinar from December 2, 2015, Windows Server instructor Rick Trader presents the deployment and management of Windows 10 Enterprise and the new Provisioning capability in Windows 10. Learn how to manage Windows 10 deployments using System Center Configuration Manager, Mobile Device Management and Intune. Also included in his presentation … Continue reading Windows 10 Managing, Deploying and Configuring – December 2, 2015

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Creating Users and Managing Passwords in Microsoft Office 365

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In this Office 365 training video, instructor Spike Xavier demonstrates how to create users and manage passwords in Office 365.

How to Configure Navigation in SharePoint Publishing Sites

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Configuring Navigation in a Publishing Site in a SharePoint Site that's in the Site Collection where the Publishing Feature has been activated, changes dramatically from that in a Collaboration Site.

Windows 10 Features and Navigation – December 1, 2015

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In this video, Windows Instructor Steve Fullmer presents the navigation and some of the new features associated with Windows 10 including Sysinternals Tools for Windows Client, Windows core concepts, exploring Process Explorer as well as some of the features that are not yet ready for prime time but will be released shortly in the future with Windows 10.